What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process withdrawals and verify your account identity, not
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for any other commercial purpose. We also collect device and session data when you access the lobby from your mobile browser, which helps us keep your login secure and detect unusual activity. Location signals may be captured to confirm eligibility under local law and applicable regional
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rules. We do not sell your personal data to third parties. Any data shared with payment processors — including the mobile wallet providers you use — is limited to what those processors need to complete your transaction. Retention periods vary by data type: active account data
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is held while your account remains open, and transaction logs are kept for the period required under applicable financial record rules. You can request a copy of your data or ask us to delete it by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.